Private-property drainage service · Lower Mainland
Vac truck cleaning, hydro jetting and CCTV inspection for commercial, strata and industrial sites across the Lower Mainland.
Water actively backing up or moving toward a building? Call.
Name and phone are enough to start. Not sure which service fits? Choose “Not sure” and describe where water is pooling.
Whole drainage pathFollow the water
01 / Select the service
Problem-to-service guide
Property teams do not need to diagnose the pipe. Start with the symptom, then review the service that usually addresses it.
| What you see | Start here | What it can address |
|---|---|---|
| Full basinLeaves, sediment or sludge near the grate | Vac truck cleaning | Targets material held in the catch basin sump. |
| Clean basin, standing waterOutlet remains slow or blocked | Hydro jetting | Targets debris in a reachable outlet or storm line when flushing is suitable. |
| Repeat backupWater returns after cleaning | CCTV inspection | Shows reachable line conditions that may explain a repeat backup. |
| Damage suspectedInspection indicates a repair concern | Locate + repair planning | Adds line-location and access context before a repair scope is confirmed. |
Not sure where to start? Select “Not sure — please triage” and describe the problem area.
02 / Field method
One idea per step
Use the basin as the first access point, then move downstream only when the water path indicates another service may be useful.
Discuss the site by phone
Note where water pools, whether it is rising, and what access is available.
Vacuum sediment and debris from the catch basin sump.
Consider line flushing when a clean basin still will not drain.
Use CCTV and locating information to support repair planning.
03 / Lower Mainland
Coverage discussed by site
Send the exact site, problem area and access notes. Location, urgency and equipment needs can then be discussed—not inferred from city name alone.
Field notes
If a clean basin still holds water, the outlet may need hydro jetting. A repeat backup can point to a line problem that needs CCTV inspection or locating before repair planning.
Useful details include the site address or cross street, approximate basin or drain count, problem area, preferred timing, access constraints and whether the backup has happened before.
Call when water is actively pooling near a building, parkade ramp, loading area or electrical room, or when a storm drain is backing up during rain.
Service requests are for drainage on private commercial, strata and industrial sites. A drain in a public street or municipal right-of-way may need to be reported to the local municipality. If ownership is unclear, call or send the exact location.
04 / Service request
Planned work
For active flooding, call (778) 312-3314. For planned work, name and phone are the only required fields; the optional site details help describe the request.
